Support for family members of British nationals in Ukraine, and Ukrainian nationals in Ukraine and the UK - freetxp

Support for family members of British nationals in Ukraine, and Ukrainian nationals in Ukraine and the UK

Advice for British nationals in Ukraine

There’s separate advice for British nationals in Ukraine. Check the latest Ukraine foreign travel advice.

Non-British family members of British nationals in Ukraine

Family migration visas

You can apply for a family migration visa for free if you’re the family member of a British national who usually lives in Ukraine. Your British national family member must be one of the following:

  • a spouse or civil partner
  • an unmarried partner (you must have been living together in a relationship for at least 2 years)
  • your parent if you are under the age of 18
  • your child under the age of 18
  • an adult relative you provide care for who lives with you due to a medical condition

You should contact UKVI before you make an application.

Telephone: +44 300 3032785 – select option 1 (0300 3032785 if you’re in the UK – select option 1)

Monday to Friday, 8am to 8pm

Saturday to Sunday, 9am to 5:30pm

This is a free phone number, but network charges may still apply.

You’ll need to provide information about yourself and your family members, as well as contact details. UKVI will then confirm whether you’re eligible for a family migration visa and share details of the gratis (free) application process.

If you are not eligible for a family migration visa, you will be advised to consider applying for a different visa.

After you apply

You’ll need to attend an appointment at a visa application center (VAC) to provide your biometric information (fingerprints). The VAC in Kyiv is managed by our commercial partner TLScontact.

More information on their added value services, including flexi (walk-in) appointments can be found on their website.

You can upload supporting documents for your application online before attending your VAC appointment or you can have your documents uploaded at your appointment. There is a fee for uploading your documents at the VAC.

There is a ‘keep my passport’ service available at the VAC in Kyiv which allows you to keep your passport whilst your application is being processed. There is normally a fee for this service but there is currently no charge for anyone making a visa application in Ukraine.

If your passport is at the VAC because you are waiting for a decision on an existing application, you can collect your passport for no additional fee. Contact the VAC to arrange collection.

How long it takes

UKVI aim to process family migration visa applications, or contact you about your application, within 24 hours from when you have submitted your biometrics (fingerprints) at the VAC. The visa will then be dispatched and the VAC will contact you to return your passport for the visa to be affixed.

Other visas

Ukrainian nationals in Ukraine (who aren’t immediate family members of British nationals normally living in Ukraine, or where the British national is living in the UK), can continue to make applications to visit, work, study or join family in the UK in the normal way. Check which visas are available.

If you need assistance, contact UKVI:

Telephone: +44 300 3032785 – select option 3 (0300 3032785 if you’re in the UK – select option 3)

Monday to Friday 24 Hours

This is a free phone number, but network charges may still apply.

If you need to travel to the UK urgently

If you need to travel the UK urgently for compassionate reasons you should apply for a visa in the usual way and include clear compelling or compassionate reasons for your visit in your application. You should also tell staff at the VAC about these reasons during your appointment.

Ukrainians in the UK

If you’re in the UK on an existing visa you should continue to meet the conditions of that visa.

Any changes to visa conditions for Ukrainian nationals already in the UK will be added to this page. Check back for updates.

If you need assistance, contact UKVI:

Telephone: 0300 3032785 – select option 2

Monday to Thursday (excluding bank holidays), 9am to 4:45pm

Friday (excluding bank holidays), 9am to 4:30pm

This is a free phone number, but network charges may still apply.

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